Zoom Sucks

A few months ago, I paid $120 for a year of Zoom. When the app stopped working with my Streamlabs OBS, I sent in a customer service request. It took almost five weeks for anyone to get back to me. When I did get some help, it only worked for a few days until Zoom pushed through a new update. At that point, after hours of headaches dealing with the app and the presence of lots of free competitors with better quality products, I requested a refund. That was over a week ago. Still no response from Zoom. On May 18, I was told I would hear back from them in one to three days.

About Luke Ford

I've written five books (see Amazon.com). My work has been covered in the New York Times, the Los Angeles Times, and on 60 Minutes. I teach Alexander Technique in Beverly Hills (Alexander90210.com).
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