A few months ago, I paid $120 for a year of Zoom. When the app stopped working with my Streamlabs OBS, I sent in a customer service request. It took almost five weeks for anyone to get back to me. When I did get some help, it only worked for a few days until Zoom pushed through a new update. At that point, after hours of headaches dealing with the app and the presence of lots of free competitors with better quality products, I requested a refund. That was over a week ago. Still no response from Zoom. On May 18, I was told I would hear back from them in one to three days.
"Luke Ford reports all of the 'juicy' quotes, and has been doing it for years." (Marc B. Shapiro)
"This guy knows all the gossip, the ins and outs, the lashon hara of the Orthodox world. He’s an [expert] in... all the inner workings of the Orthodox world." (Rabbi Aaron Rakeffet-Rothkoff)
"This generation's Hillel." (Nathan Cofnas)