Trolling Journalists and the Risks of Digital Publicity

Professor Silvio Waisboard writes in 2020:

* Fresno Bee educational reporter Mackenzie Mays became the target of online trolling after she published stories on sex education and teen pregnancy in local schools in early 2018. In one story, she reported that Brooke Ashjian, board president of the Fresno School District, made derogatory comments about LGBT “lifestyle,” and that he had settled a defamation suit prompted by his remarks. The story sparked much criticism and demands for Ashijan to resign. In response, Ashijan insulted Mays on Twitter and local radio, and doxed her on social media. Immediately after, Mays and her family were the targets of trolling filled with lies and threats. She feared for her physical safety and her family’s. Concerned about threats, she became wary when covering events and opening emails. Eventually, managing editor Joe Kieta took her off the education beat and assigned her to do investigative stories. Mays was the subject of fresh attacks after she reported
about drug use and prostitution in a boat cruise sponsored by a winery partly owned by Republican Representative Devin Nunes. Nunes disparaged Mays in his 38-page diatribe against The Fresno Bee, a mailer sent to his constituents (Nunes also filed a defamation suit against the newspaper). Trolls targeted Mays online and by voicemails (Baron 2018). In January 2019, Mays quitted the Bee to join Politico’s California bureau, and received an award from the National Press Club for her work.

This example is just one among scores of recent cases of trolling against journalists in the United States and around the world. Globally, reporters continue to face a constant barrage of online attacks (Costa-Kostritsky 2019). Trolls generally abuse journalists through email and social media messaging. It disproportionately targets female (Koirala 2020; Martin 2018; Mong 2019; Rego 2018; Westcott 2019), non-white reporters (Gardiner 2018), as well as journalists identified with religious minorities (Crary 2018). According to a study by the International Women’s Media Foundation, online harassment has become the main safety concern for female journalists (Ferrier 2018). Anecdotal evidence and personal testimonies describe a host of negative consequences of online intimidation (Elks 2018; Reporters without Borders 2018; Thielman 2020; Wolfe 2019). Journalists fear that covering certain people and subjects might attract trolls, and they report cases of self-censorship and personal trauma. They are generally reluctant to disclose and cover attacks out of fear of enraging trolls as well as the potential “Streisand effect” of amplifying incidents.

The consequences of online harassment have been particularly damaging in cases of doxing (the malicious publication of private information) and swatting (coordinated prank calls to emergency services to deploy the police to a certain address). Washington Post columnist Vargas’s (2018) observation that trolling has become “one of the worst parts of the job” captures a widespread sentiment in contemporary newsrooms (Miller and Lewis 2020).

While I recognize that trolling is an ambiguous, fuzzy concept, here I understand it as a range of malicious behaviors that aim to cause trouble, fear, and concern through aggressive and threatening language (Coles and West 2016; Phillips and Milner 2018). Trolls taunt, demean, scare, intimidate, and harm others. Trolling represents a range of disturbing trends in the digital society, such as intolerant speech, hate, and the erosion of personal privacy. Forty percent of the United States population has experienced online harassment (Pew Center 2017), especially young adults and women, through social
media, online games, comments section and email. Trolling has become a global threat to human rights (Amnesty International 2018).

* The twofold push to make newsrooms more accessible to the public through various forms of “audience engagement” (Steensen, Ferrer-Conill, and Peters 2020) and to raise the visibility of journalists and their work in social media and legacy platforms has made journalists frequent targets of trolling.

* Frequent exposure on social media and legacy media turns journalists into salient examples of contemporary “known citizens” (Igo 2018), whose thoughts and lives can be tracked with relative ease by many actors – governments, corporations, and citizens. With more publicity comes higher risk of surveillance, invasion of privacy, and defamation. Like other public people, journalists are more prone to be targets of vicious attacks simply because they are prominent and easy to identify and contact. Personal and professional reputation is constantly on display and at risk for people like journalists for whom visibility is intrinsic to their jobs. In the porous, dynamic structured of mediated visibility in digital societies, reputation is a fluid, volatile good (Rosamond 2019). Just as they can display their work and ideas publicly, journalists are also more likely to be scrutinized by publics motivated by various reasons – accountability, curiosity, or spectacle. Furthermore, heightened visibility also facilitates digital vigilantism (Trottier 2017). Digital vigilantism refers to toxic actions such as harassment, naming and shaming, and doxing by citizens who want to retaliate against others.

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Resilience to Online Censorship

Political Science professor Margaret E. Roberts writes in 2020:

* While the Internet has long been touted as a technology that is difficult to censor, regimes around the world have adopted a wide variety of censorship technologies and online propaganda strategies to try to control it. As a result, a rich debate has emerged as to whether the Internet solidifies or undermines autocratic rule. Some scholars have called attempts to control the Internet futile because the controls can often be easily circumvented (Diamond 2010). Others have a much more dire view of the ability of governments and powerful interests to manipulate the information environment and limit their own accountability…

* Internet activist John Gilmore once posited that the Internet was impervious to censorship because “[t]he Net interprets censorship as damage and routes around it”…a

* For those who are unaware that censorship exists and do not know what information might be censored, compensating for information manipulation is very difficult, particularly in online contexts, where censorship is masked by algorithms and the complexity of user interfaces.

* While many pundits predicted that the Internet would be difficult to censor, a wide variety of research has shown that government censorship efforts can have a huge impact on information access and—at times—political belief and action.

* These findings, combined with online experiments in democracies that show huge impacts of friction on the Internet, suggest that the costs of access to information can have large effects on consumption of information and belief about politics. Epstein & Robertson (2015) use lab and online experiments to show that small changes in the order of results presented by a search engine have a large influence on the voting intentions of participants. While the experimental setting makes it difficult to know the external validity of this experiment, this “search engine manipulation effect” (Epstein & Robertson 2015) suggests that government manipulation of search engine algorithms could have large effects on political behavior. King et al. (2017b) show that the coordinated coverage in national newspapers has large impacts on the distribution of information that is discussed in social media. Participation experiments in democracies, such as Facebook experiments (Bond et al. 2012, Jones et al. 2017), have shown that an online nudge to go out and vote can significantly increase the likelihood of participation. These studies suggest that actors with power over what information reaches Internet users, and how quickly, can potentially have a large impact on what users see, what they believe, and when they decide to participate.

* While fear-based censorship—meant to intimidate and deter—must be visible in order to be effective, more sophisticated forms of censorship that work through friction and flooding such as blocking of websites, reordering of search results, and covert information campaigns can exert their effects without users’ awareness (Roberts 2018). For this reason, information manipulation can easily go undetected, and users may not notice government influence on their information environment.

* Given that awareness of censorship can create more interest in censored material and can lead to backlash, governments have adapted their censorship strategies by only exerting partial control of the Internet through friction and flooding in an effort to hide their manipulation.

* It is well established in the political science literature that demand for political information is typically quite low. Downs (1957) calls citizens’ general lack of interest in politics “rational ignorance,” meaning that for the most part, people rationally should be ignorant of political issues because they are unlikely to be pivotal in those issues. Surveys have documented a very low level of political knowledge among average citizens in democracies (Converse 1964, Popkin 1994). Rational ignorance in politics may be even more likely in authoritarian contexts, where citizens have less control of the political environment than in democracies.

Even for politically interested citizens who are aware of censorship, the inability to know what is missing might make demand for circumvention low.

* Given low demand for political information, resilience to censorship may be stronger when censorship is applied not just to political information but also to entertainment. Zuckerman’s (2015) “cute cat theory of censorship” posits that while demand for political information is often low, Internet platforms that combine entertainment (like photos of cute cats) and politics may be more immune to censorship. This theory would predict general websites (such as YouTube, Facebook, and WhatsApp) that contain both entertainment and political information to be more resilient to censorship than specific websites that mostly offer political information. This argument is consistent with scholarship that shows that consumption of political information increases when it is paired with entertainment. For example, Baum (2002) shows that Americans are more likely to consume news about international politics when the news is paired with human interest stories. Pan & Roberts (2020) show that before the block of Wikipedia, mainland Chinese users largely sought out entertainment content on Wikipedia, but they ended up consuming political content because they were directed to it through the Wikipedia homepage.

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What is the future of free speech? Are there any positive trends? (1-15-21)

https://www.nydailynews.com/news/politics/ny-foreign-bitcoin-trader-capitol-rioters-20210115-7fml7ojgx5gdxaqvfblxdd4gn4-story.html
https://www.wsj.com/articles/jack-dorsey-has-second-thoughts-11610667168?mod=opinion_lead_pos2
https://www.wsj.com/articles/the-common-carrier-solution-to-social-media-censorship-11610732343
https://nypost.com/2021/01/15/mexicos-president-vows-to-fight-social-media-censorship/
Life After Google: The Fall of Big Data and the Rise of the Blockchain Economy by George Gilder, https://www.amazon.com/Life-After-Google-Blockchain-Economy-ebook/dp/B072NYKG2G/ref=tmm_kin_swatch_0?_encoding=UTF8&qid=1610744349&sr=1-1

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Were The Capitol Hill Riots Charlottesville II? A Jason Kessler Interview (1-14-21)

00:00 Luke interviews Jason Kessler about the Capitol Hill riots
1:30:00 Mike Enoch
1:35:00 Greg Johnson
1:47:00 Tim Pool: Facebook Has RESTRICTED My Page Effectively Shutting it Down, The Purge Is Real And Will Get WORSE, https://www.youtube.com/watch?v=_diG_7jQPMU
1:49:00 Amazon Empire STRIKES BACK! Lawyer Explains Response to Parler’s Lawsuit, https://www.youtube.com/watch?v=GB06JtDbtvU

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David Friedrich Strauss – Father Of Unbelief (1-14-21)

00:00 RS not a fan of Gab
02:00 RS & Mike Pompeo on the threat of anti-semitism
04:00 Ali Alexander, Rep. Paul Gosar and the MAGA riot on Capitol Hill
26:40 Mark Brahmin, https://pages.vassar.edu/pharos/2019/02/22/an-anti-semitic-interpretation-of-the-saturnalia/
32:00 Red Elephants banned from Dlive
38:00 Sargon calls Nick Fuentes a White Supremacist
45:00 Sea of Faith 3 – Don Cuppit – Documentary : (David Friedrich Strauss, Albert Schweitzer), https://www.youtube.com/watch?v=iWmGaV0g188
1:13:00 The sermons of Greg Johnson, https://chechar.wordpress.com/2017/06/19/greg-johnson/
1:24:00 Gotthold Ephraim Lessing, https://en.wikipedia.org/wiki/Gotthold_Ephraim_Lessing
1:30:00 Trump Reconciles With Ex-Strategist Steve Bannon in Talks on Election, https://www.bloomberg.com/news/articles/2021-01-14/trump-reconciles-with-ex-strategist-bannon-in-talks-on-election
1:34:45 Large bitcoin payments to right-wing activists a month before Capitol riot linked to foreign account, https://news.yahoo.com/exclusive-large-bitcoin-payments-to-rightwing-activists-a-month-before-capitol-riot-linked-to-foreign-account-181954668.html
1:46:10 Scholarly Skepticism: Strauss’s Life of Jesus, https://www.youtube.com/watch?v=Nr7Ww_1Qlvs
2:09:00 Twitter Insider Records CEO Jack Dorsey Laying Out Roadmap for Future Political Censorship, https://www.projectveritas.com/news/exclusive-twitter-insider-records-ceo-jack-dorsey-laying-out-roadmap-for/
2:11:45 Scottsdale prosecutor says far-right streamer Tim ‘Baked Alaska’ Gionet violated release conditions by traveling to Capitol riot, https://www.azcentral.com/story/news/local/scottsdale/2021/01/13/scottsdale-prosecutor-says-far-right-streamer-tim-baked-alaska-gionet-violated-release-conditions/4150529001/
2:29:00 BLM activist arrested in connection to Capitol riots, https://thepostmillennial.com/breaking-blm-activist-arrested-in-connection-to-capitol-riots
2:45:00 The Truth about Dr. Desmond Ford and Glacier View, https://www.youtube.com/watch?v=nMjymQJazh4
Jacob Burckhardt, https://en.wikipedia.org/wiki/Jacob_Burckhardt
Wilhelm Martin Leberecht de Wette, https://en.wikipedia.org/wiki/Wilhelm_Martin_Leberecht_de_Wette
David Friedrich Strass, Father of Unbelief: An Intellectual Biography, https://www.amazon.com/gp/product/B08GCW4HVZ/ref=dbs_a_def_rwt_hsch_vapi_taft_p1_i5
https://en.wikipedia.org/wiki/David_Strauss

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