WSJ: Morgan Stanley Went Big on DEI, and No One Is Happy About It

Grok says:

Here’s an analysis of the Wall Street Journal article titled “Morgan Stanley Went Big on DEI, and No One Is Happy About It” (published March 17, 2025), focusing on its key themes, arguments, evidence, tone, and implications. I’ll approach this critically, grounded in the text, and avoid speculation beyond what’s presented.
Summary of Key Themes
The article chronicles Morgan Stanley’s ambitious push into diversity, equity, and inclusion (DEI) following George Floyd’s murder in 2020, spearheaded by then-CEO James Gorman, and the subsequent backlash from within the firm. It details how the bank’s efforts—creating an Institute for Inclusion, setting racial hiring goals, and launching minority-focused programs—led to lawsuits and discontent from both Black and white employees. Black staffers felt underpaid or unsupported, while white managers alleged pressure to favor less-qualified minorities. Amid a shifting legal landscape, including a 2023 Supreme Court ruling against affirmative action, Morgan Stanley is now scaling back these initiatives, revising language, and refocusing on merit-based policies.
Main Arguments and Evidence
DEI Initiatives Sparked Internal Conflict
Argument: Morgan Stanley’s post-2020 DEI push, intended to address racial injustice, instead fostered a “divisive culture” with few winners.

Evidence: Lawsuits from Black employees like Anthony Fletcher (2023, alleging racism in hiring) and Berdina Moore-Bonds (2025, claiming promotion denials) highlight perceived inequities. White executive Kevin Meyersburg’s 2023 suit alleges HR blocked layoffs of underperforming minorities. Interviews with over two dozen current and former employees reveal Black staffers felt tokenized (e.g., McKinsey program likened to “special education”) and white managers felt coerced into suboptimal hires.

Analysis: The evidence paints a picture of good intentions gone awry, with specific anecdotes (e.g., Fletcher’s recruits demoted, Meyersburg’s layoff rejection) suggesting execution flaws. The article implies a zero-sum dynamic—gains for one group alienated another—though it doesn’t quantify how widespread this was among 80,000 employees.

Pay Disparities Undermined Black Recruitment
Argument: A flagship program to hire Black professionals backfired when recruits discovered they were underpaid, prompting costly fixes.

Evidence: The 2021 Experienced Professionals Program saw Black enrollees receive 40% smaller bonuses than peers by 2022, with gaps persisting into 2023. An internal review led to salary hikes and extra bonuses of $50,000-$65,000, yet some felt this didn’t reflect their performance.

Analysis: This underscores a tangible failure—pay equity is a DEI cornerstone, and the lag suggests poor oversight. The bank’s response (adjustments, settlements) shows reactivity, not proactivity, weakening its DEI credibility.

External Legal Pressure Forced Retrenchment
Argument: A 2023 Supreme Court ruling and Trump administration anti-DEI stance pushed Morgan Stanley to dilute its programs.

Evidence: The bank broadened eligibility for minority-focused programs (e.g., freshman training now open to all), dropped diversity bonuses tied to specific hires, and revised website language (e.g., “underrepresented entrepreneurs” to “early-stage startups”). Letters from 11 Republican attorneys general in 2024 warned of legal risks.

Analysis: The timing aligns with broader corporate trends post-2023 ruling, suggesting Morgan Stanley’s retreat is less about internal failure and more about legal survival. The shift to “meritocracy” in its annual report signals a strategic pivot, though it risks alienating those who saw DEI as a moral commitment.

Longstanding Issues Persisted Despite Efforts
Argument: Morgan Stanley’s DEI troubles predate 2020, with 2020’s escalation amplifying unresolved tensions.

Evidence: Past lawsuits (2008, $16M settlement; 2015, ongoing claims) and Marilyn Booker’s 2020 suit (fired for pushing diversity) show a history of racial friction. John Lockette’s 2018 suit alleges Black trainees were sidelined. Post-2020, Fletcher’s 2015-2022 recruiting woes echo these patterns.

Analysis: This historical context suggests systemic inertia—2020’s “stepped-up efforts” didn’t overhaul a culture already resistant to change. The article implies Gorman’s enthusiasm couldn’t overcome entrenched practices.

Tone and Perspective
The tone is measured but critical, reflecting WSJ’s business-focused readership—skeptical of corporate overreach yet attuned to operational realities. It avoids cheerleading DEI or Trump’s backlash, instead presenting Morgan Stanley as a case study in overambition and missteps. Phrases like “bubbled up from within” and “few winners” subtly cast DEI as a noble but flawed experiment. The bank’s defense (via spokesman Wesley McDade) is included but framed against a chorus of dissent, tilting the narrative toward dysfunction. The article’s Wall Street lens prioritizes legal and financial risks over ideological debates, though it nods to both sides’ grievances.
Strengths
Detail: Specific examples (lawsuits, pay gaps, program tweaks) ground the story in concrete outcomes, not just rhetoric.

Balance: It captures Black and white perspectives, plus the bank’s rebuttals, offering a 360-degree view.

Context: Linking internal strife to external pressures (Supreme Court, Trump) ties Morgan Stanley’s story to a national shift.

Weaknesses
Scale: With 80,000 employees, the “two dozen” interviewees may not represent the majority—company surveys citing high DEI approval are dismissed as outliers without scrutiny.

Causality: It doesn’t fully explore why DEI faltered (e.g., poor training, resistance from middle management?) beyond surface tensions.

Counterpoints: The bank’s claim of following EEOC guidelines during layoffs is noted but not tested—did legal compliance clash with DEI goals?

Implications
Corporate DEI: Morgan Stanley’s retreat mirrors a broader pullback (e.g., Forbes, March 1, 2025, lists firms like Walmart scaling down DEI). Companies may prioritize legal defensibility over bold inclusion, risking talent loss if minorities feel abandoned.

Workplace Culture: The “divisive culture” suggests DEI, if mishandled, can deepen rifts rather than bridge them—white resentment and Black disillusionment could persist.

Leadership: New CEO Ted Pick’s reaffirmation of diversity as a core value (town hall, 2025) contrasts with policy dilution, hinting at a rhetorical rather than substantive commitment.

Legal Landscape: The article reinforces how the 2023 ruling and Trump’s anti-DEI push (e.g., Stephen Miller’s group) are reshaping corporate behavior, potentially chilling proactive equity efforts.

Critical Takeaways
Morgan Stanley’s DEI saga reveals a classic overreach-and-retreat arc: a post-2020 surge, fueled by moral urgency, collided with practical and legal realities. The article suggests intent outpaced execution—pay gaps, tokenism, and forced hires undermined trust. Yet it’s skeptical of the bank’s claim that most employees still laud its DEI stance, hinting the backlash may be louder than the norm. The shift to “meritocracy” feels like a pragmatic dodge, not a solution, leaving unresolved whether Morgan Stanley can balance inclusion with fairness. Compared to the FT piece (March 20, 2025), which frames Trump’s elite assault as ideological, WSJ zooms in on operational fallout, offering a microcosm of a macro trend.

About Luke Ford

I've written five books (see Amazon.com). My work has been covered in the New York Times, the Los Angeles Times, and on 60 Minutes. I teach Alexander Technique in Beverly Hills (Alexander90210.com).
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