Normally, when you want to cancel an online subscription, you simply click cancel on your account on their website. But not with the New York Times. They are the Comcast-quality customer service of newspapers. No matter how many times I indicate I don’t want to talk to anyone, I just want to cancel, they keep barraging me with questions.
I was fine with paying $8 a month for a New York Times subscription but once they and the Los Angeles Times bumped me to $15 a month, I canceled, just as I canceled the Wall Street Journal when they tried to bump me to $40 a month rather than $10.
No means no! This New York Times attitude does not make me feel safe.
PS. I ended up taking the great deal the NY Times offered me.
PPS. Bud: “There was a gym i joined in addition to my local gym because it was 24/7 and pretty cheap. To shut off the month to month membership it couldn’t be done on website, I went to the gym front desk and was told i had to write a snail mail letter to the company hq in Colorado.”
